Skillsoft unveiled a new multi-modal ITIL 4 training and certification preparation solution. Skillsoft’s new ITIL training solution, which aims to help customers deliver modern IT services in the ...

CA Inc. announced new software, services and training programs yesterday to help customers implement best practices for managing an IT shop under the Information Technology Infrastructure Library ...

What does it take to get ITIL certified? Your email has been sent The year is winding down and perhaps you’re taking a retrospective look at where you are in your career and what you want to achieve ...

Getting ITIL certification can help you stand out from other IT professionals. To get the benefits of ITIL certification, you’ll have to study the modules and take a test to see how well you ...

If you’ve done your research into current IT certifications, you’ll see that Information Technology Infrastructure Library, or ITIL, is near the top of many lists. ITIL methods are designed to help ...

The IT Infrastructure Library (ITIL) is a resource that provides recommended procedures for delivering information technology services through the application of a methodical strategy for IT service ...

ITIL is growing in demand and some employers are paying a premium for certification and experience in the best practices methodology, but the first question is what exactly is ITIL and is it right for ...

Many organisations embark upon ITIL training with the hope of improving IT service management (ITSM), only for the significant investment in time and money to fail to deliver the expected benefits, ...

Following an assessment of its internal strengths and weaknesses, national law firm Shoosmiths decided it needed to improve the quality of service provided by its IT department by training up its ...