Most employers are well aware that the Americans with Disabilities Act (ADA) requires them to engage in an “interactive process” with employees or applicants who indicate they have a disability and ...

The interactive process is an informal practice in which the employee and employer determine the precise limitations created by the disability and how best to respond to the need for an accommodation.

Part one of this two-part series covered the details of the interactive process in California and discussed a scenario in which the employee fails to respond to the employer’s attempts to communicate ...